Refund policy
Refund Policy
We want you to love your purchase. If you are not satisfied, we offer returns within 30 days of delivery.
Eligibility:
- Items must be unused, in original packaging, and in resellable condition.
- Proof of purchase is required.
Process:
- Contact us at info@maisonauvienne.com to start your return.
- Customers are responsible for return shipping costs (unless the item is defective or incorrect).
- Refunds will be processed within 5-10 business days after we receive your return.
Exchanges:
If you wish to exchange for a different product, please contact us before returning your item.